SHERIDAN, WYOMING - December 19, 2025 - Henry Schein One says adoption of its cloud-native Dentrix Ascend platform is accelerating as dental groups and DSOs move away from legacy practice management systems to standardize operations, reduce administrative friction, and embed AI into everyday workflows.
Cloud migration becomes a scaling decision, not an IT project
Across U.S. dentistry, consolidation and multi-location growth are forcing operators to treat practice management software as core infrastructure. Henry Schein One reported that nearly 600 practices migrated from alternative systems to Ascend over the past 12 months, adding to the broader Dentrix customer base of more than 48,000 practices using Dentrix technology for clinical, operational, and financial workflows. The company also said monthly Ascend installations more than doubled year over year as practices transitioned away from legacy setups.
For DSOs in particular, the choice is increasingly less about features in isolation and more about governance: centralized scheduling, consistent data, shared reporting, and repeatable processes across locations. Henry Schein One noted that more than 90% of the nation's DSOs have selected Ascend as their practice management software.
AI-supported workflows target staffing pressure and administrative drag
Henry Schein One is positioning Ascend as an operational lever in a market facing workforce constraints and rising patient expectations. Built as a native cloud platform, Ascend is designed to simplify operations and scale across multi-location organizations while adding AI-driven support across scheduling, documentation, billing, and performance insights.
"Ascend continues to set the pace as the market leader, delivering the streamlined, efficient experience practices of every size need to run a stronger business," said Ali Hyatt, Chief Customer and Growth Officer, Henry Schein One. "Industry leaders choose Ascend because it's intuitive, scalable, secure, and flexible-built to grow with them, not around them. With AI embedded directly into the platform, we're helping practices simplify the business of dentistry today while giving them the foundation to thrive well into the future."
From a buyer perspective, the practical value proposition centers on time recovery and consistency: fewer manual tasks for teams, more predictable billing processes, and better visibility into performance across sites.
DSO standardization: operational consistency across 40+ locations
Henry Schein One highlighted DSO-driven migrations as a key adoption engine. Archway Dental Partners moved its New England footprint-41 practices-onto Ascend as part of a strategy to improve operational efficiency, enable scalable growth, and support evolving care delivery models.
"Dentistry is at a turning point," said Adam Richichi, CEO of Archway Dental Partners. "As we move from digital records to cloud-based, AI-driven management, providers need technology that's efficient, adaptable, and reliable. These aren't optional-they're essential for outstanding patient care. Ascend is the secure, future-ready platform that enables our practices to operate smarter today and prepare for tomorrow."
For DSOs and multi-site operators, these migrations typically aim to reduce variance between locations-so training, reporting, and patient experience don't depend on local workarounds.
Clinical focus: reducing friction so clinicians stay on care
Henry Schein One also pointed to deployments where the goal is to keep clinicians focused on patient care by cutting administrative overhead. California Dental Alliance Partners implemented Ascend-with Detect AI functionality-in fall 2025 as it sought more connected workflows and a smoother experience for teams and patients.
"Simplicity and efficiency are essential for the software that powers our clinical and operational teams," saidDr. Perry Patel, Chief Clinical Officer of California Dental Alliance Partners. "To deliver better patient experiences and outcomes, we need technology that minimizes manual tasks and lets clinicians stay focused on care. Choosing a streamlined, connected platform wasn't just a technology decision - it was a strategic priority. Ascend matches our commitment to exceptional patient care."
Las Vegas Dental Management similarly positioned standardization as "mission critical" for multi-location operations.
"Our multi-location organization faces unique operational demands, necessitating a digital solution that delivers a consistent, reliable experience," said Dr. Aaron Bulleigh, CEO of Las Vegas Dental Management. "Efficiency is essential, requiring a streamlined, AI-enhanced platform that empowers our teams to deliver the same high standard of care no matter the location. When the technology is consistent, our providers can stay fully focused on patients - and that translates to better outcomes. After evaluating multiple options, we found that Ascend is the platform that best supports both our practices and the patients we serve."
Platform extensibility and the vendor ecosystem as a differentiator
Henry Schein One said Ascend is supported by its dental API Exchange, with more than 700 API endpoints and over 6 billion API data requests processed annually through secure, API-powered features. The company also highlighted ongoing AI investment inside Ascend, including Voice Notes, Phones, the Detect AI Impact Panel, and Claire, described as a multilingual, 24/7 support assistant.
For full product information and to request a live demonstration, visit https://www.dentrixascend.com/demo.