SHERIDAN, WYOMING - December 2, 2025 - Ricoh and Neat have signed a global partnership agreement to deliver integrated, high-end audiovisual solutions for modern workplaces worldwide, combining Neat's AI-driven video devices with Ricoh's AV Managed Services to enhance hybrid collaboration and workplace experience.
Master-level alliance to scale premium meeting experiences
Under the agreement, Neat, a global leader in professional AV and innovative video technology, and Ricoh, a global leading AV integrator, will collaborate at the highest tier of Neat's Global Partner Program-the Mastery level. The partnership is designed to expand Ricoh's portfolio of high-end meeting room solutions and make Neat-powered spaces more accessible across enterprises of all sizes.
By pairing Neat's devices-such as Neat Board and Neat Bar, built on the company's AI-driven modular architecture-with Ricoh's global service and integration footprint, customers can expect standardized, scalable meeting experiences across diverse sites, regions and room types.
AV Managed Services meet AI-native devices
At the core of the collaboration is the integration of Ricoh's AV Managed Services (AVMS) with Neat's audio and video technologies. AVMS supports critical on-site and remote meetings and seminars through integrated equipment management and operational services. By streamlining system operations, AVMS allows organizations to reduce complexity, shift focus back to core business and create environments that sustain productivity and creativity.
This partnership is the latest strategic move by Ricoh to strengthen its global capabilities in AVMS, a core offering within its Workplace Experience business. It positions Ricoh to deliver managed, lifecycle-based AV solutions underpinned by Neat's hardware and AI capabilities.
Shared vision for the future of video collaboration
"Neat's Global Partner Programme has achieved great success to date, and we are thrilled to welcome Ricoh Global to the program," said Ivar Johnsurd, CTO and Co-founder at Neat. "We share a passion for solving customer challenges in modern workplaces and delivering innovations that shape the future of video collaboration. We look forward to working closely with Ricoh Global to make Neat meeting spaces even more accessible to businesses of all sizes around the world."
The alliance reflects a broader trend in workplace technology: enterprises are seeking integrated, vendor-managed ecosystems that span devices, platforms and services rather than standalone room kits. With Neat's devices optimized for platforms such as Zoom, Microsoft Teams and (from Q4 2025) Google Meet, and Ricoh managing deployment, operations and support, customers gain a unified path from design to rollout and day-to-day management.
Advancing Ricoh's Workplace Experience strategy
For Ricoh, the partnership supports its strategic pivot toward workplace innovation and experience-led services. Takahiro Irisa, Senior Corporate Officer and President of Ricoh Digital Services Business Unit, Ricoh Company, Ltd. said "We are delighted to embark on this journey of global partnership with Neat, who shares our vision for workplace innovation and collaboration. As workstyle continues to diversify and evolve, this partnership marks a pivotal step forward in expanding our capabilities to enhance workers' creativity and empower fulfillment through work and also advancing our Workplace Experiences business. By deepening our collaboration, we are committed to unlocking even greater value to customers seeking excellence in quality and innovation. We look forward to working closely with Neat."
By bundling AVMS with Neat's portfolio, Ricoh can offer customers a full stack-from consulting and design through deployment, monitoring and support-aligned to changing workstyles and hybrid collaboration patterns.
Neat's AI-driven platform as a global collaboration backbone
Neat brings to the partnership a portfolio of intelligent, simple video devices built on its AI-powered modular architecture. Designed for fast installation and effortless scalability, Neat's systems support a wide variety of room sizes and use cases, while blending enterprise-grade quality and manageability with consumer-like ease of use.
With support for Zoom, Microsoft Teams, Google Meet (coming Q4 2025) and BYOD, Neat's devices are positioned as a flexible front-end layer for global collaboration strategies. Combined with Ricoh's integration and managed services, this gives IT and facilities leaders a coherent framework to standardize AV estates, reduce support burden and keep meeting spaces current as platforms and user expectations evolve.
As global organizations continue to refine their hybrid work strategies, the Ricoh-Neat partnership is set to offer a jointly engineered route to more consistent, high-quality meeting experiences-backed by managed services, data-driven operations and a shared roadmap for innovation.
For more information about Neat's intelligent video collaboration devices and ecosystem, visit https://neat.no.